At Menorca Rentals, our priority is the safety and well being of our customers and staff. We are continually monitoring the guidelines and as such, we are establishing new protocols. All necessary measures will be taken to ensure the extra cleaning of our reception area and rental properties including communal areas, bedrooms and the sanitisation of bedding. We will be operating an ‘on-line check in’ with new hygienic measures implemented for key collection. There are also new additional measures for cleaning your property during your stay, which will be discussed with you individually.
We are also relaxing our cancellation policy. All reservations made from 1/06/20 can be cancelled in writing (e-mail) free of charge, up to 48 hours before arrival. For existing bookings, we will do our utmost to secure your choice of alternative accommodation and happily transfer your paid deposit to a later booking in 2020 or for the 2021 season.
For new customer bookings from 1/06/20, we have lowered the deposit required to confirm a booking to 15%. You can cancel in writing (e-mail) free of charge, up to 48 hours before arrival. The balance being due 7 days before arrival.
All people who are going to travel Spain must fill in this form electronically.https://www.spth.gob.es/
SPAIN TRAVEL HEALTH SPTH.
This year for health security reasons, a welcome pack will not be delivered.